Pooh’s Policies

-A minimum, NON-REFUNDABLE 50% deposit is due at the time of order. This confirms your order. Order is not confirmed or documented until deposit or full payment is received.
-Remaining 50% balance is due at least 1 week before pickup/delivery/shipping.
-Shipping is available starting at $5. Shipping amount depends on destination.
- NO cash accepted.
-Design drafts are available at customer’s request.
- If you request a sooner due date after order has been placed, a rush fee will be applied.
-If your order is needed sooner than 1 week from when order is placed, there will be a minimum of $10 added to your total.
-For parties, please book at least 1.5-2 weeks before the date of your event.
-No pickups/deliveries after 6:30p.
-There is a $5 delivery fee on all deliveries more than 15 minutes away.
-NO refunds. However, we will correct any errors made on our end.